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Terms & Conditions

MoKabb Terms & Conditions
MoKabb Official Policy

Terms & Conditions

Effective Date: November 2025

1. Acceptance of Terms

By accessing or using the MoKabb website, mobile application, booking platform, or transportation services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, you should not use MoKabb services.

2. Services Provided

MoKabb provides transportation-related services including:

  • Taxi bookings.
  • Airport transfers.
  • Hotel transfers.
  • Point-to-point transportation.
  • Corporate transportation services.
  • Group and van transportation.
  • Pre-booked rides and scheduled journeys.

3. Booking Responsibilities

  • Customers must provide accurate booking information.
  • Pickup and destination addresses must be correct.
  • Customers are responsible for ensuring contact information remains valid.
  • Additional charges may apply if incorrect information is provided.

4. Pricing and Payments

All fares displayed are subject to confirmation at the time of booking.

  • Payments may be made online or in cash where available.
  • Additional charges may apply for waiting time, route changes, tolls, parking fees, or special requests.
  • MoKabb reserves the right to correct pricing errors.

5. Passenger Conduct

Passengers must behave respectfully and safely during their journey.

  • No illegal activities are permitted.
  • No abusive, threatening, or violent behavior.
  • No damage to vehicles.
  • Passengers must comply with local laws and regulations.

6. Airport Transfers

Flight information should be provided whenever possible to allow monitoring of arrival times.

MoKabb will make reasonable efforts to accommodate flight delays; however, service availability cannot be guaranteed under all circumstances.

7. Cancellations and Refunds

Refunds and cancellations are governed by the MoKabb Refund Policy.

Customers should review the Refund Policy before making a booking.

8. Luggage and Personal Property

  • Passengers are responsible for their personal belongings.
  • MoKabb is not liable for lost, stolen, or forgotten items.
  • Oversized luggage must be declared during booking.

9. Service Availability

MoKabb strives to maintain continuous service availability but cannot guarantee uninterrupted access due to maintenance, technical issues, weather conditions, or events beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, MoKabb shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services.

11. Intellectual Property

All content, trademarks, logos, designs, software, and materials associated with MoKabb remain the property of MoKabb and its licensors.

12. Privacy

Personal information is handled in accordance with the MoKabb Privacy Policy.

13. Force Majeure

MoKabb shall not be liable for delays or service interruptions caused by circumstances beyond its reasonable control, including natural disasters, weather conditions, strikes, governmental actions, road closures, or emergencies.

14. Modifications to Services

MoKabb reserves the right to modify, suspend, or discontinue any service at any time without prior notice.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Mauritius.

16. Changes to these Terms

MoKabb reserves the right to update these Terms & Conditions at any time. Continued use of our services after publication of changes constitutes acceptance of the revised Terms.

Important Notice
By booking a ride through MoKabb, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and our Refund Policy.

Contact MoKabb

๐Ÿ“ง mokabbltd@gmail.com

๐Ÿ“ž +230 5722 3280

๐ŸŒ https://taxi.mokabb.com

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